Tendency of consumers of a material or product in short supply to Buy More Than They need in the immediate future. Trend resulted in a series of effects that would disrupt the supply chain.
Ideally the supply from producers to consumers will go smoothly even though the number of stages. Suppose that the producers of finished goods manufactured after sent to the warehouse, then from the barn continued spread to the distributor, after the distributor then be distributed to retailers (retail), and the last to be received into the hands of the customer (buyer). New problems will occur when, for the sale of a reference period for the plan at a time when the future production. And in fact, demand from customers continues to change. The uncertainty of customer demand which is the major cause of bullwhip effect.
As a result of which will occur in the first place is an error in producing the quantity of goods. On the one hand, when excessive amounts of goods produced, then that will happen is the accumulation of goods. Every hoarding of goods will result in additional storage costs (storage) that this course will be a loss of its own costs. Not to mention if there is storage for goods that were damaged or defect. Vice versa, if the goods are produced too little, or less than customer needs, it will get lost opportunity loss selling goods to customers. If the products that we sell the type is unique and has no competitors maybe we can retain customers. But if the products we sell there are also other competitors that sell similar products, then there is the possibility of our customers will switch to another seller, which of course it is a form of its own losses, loss of customers.
Stacking of goods is one of the original case, and the last is the disappearance of customers, imagine if these two conditions occur simultaneously. What will happen is the chaos of the supply chain and business we have, the more goods will pile up and the buyers are not there. And the latter will happen is our business going bankrupt.
Caterpillar is a company that makes construction equipment worldwide. Caterpillar is readying Itself for growth as the economy is picking up and That the company is growing. Caterpillar is preparing itself for growth as the economy is taking and that the company is growing. Caterpillar is Preparing the rest of Their company for growth by creating a new program Within the company so the bullwhip effect that happens suppliers cans take loans out against the Their receivables with a favorable interest rate. Silkworm is preparing for the rest of their company for growth by creating a new program within the company so that the bullwhip effect in case of suppliers to take out loans against their receivables with interest rates favorable. They would be Able to get these loans within 5 days of delivering the parts to Caterpillar. They will be able to get the loan within 5 days of delivery of parts for Caterpillar. Would this help keep them, their suppliers in the business as it is not always available to get loans from banks in Their company starts growing once Because of the bullwhip effect. This will help them keep their suppliers in the business because it is not always available to get loans from banks after the company they started to grow because of bullwhip effect.
The main causes of the bullwhip effect
The main reason for the bullwhip effect resulting from eight aspects:
1. Revised demand. Different estimates of the supply chain for each forecasting model predicts the data used is limited to the direct command of downstream customers, the degree of master of a great future, often as a difference in the predictive value as amended to increase the number of orders, so the demand is increasing;
2. Price volatility. Supplier and distributors face the volatile, price promotions and bargains, short supply, inflation, natural disasters, etc., tend to increase the practice of inventory, so the order is much greater than the actual demand;
3. Order Quantity. Often used business strategy inventory greatest commandment, are summarized in the cycle or after a number of bulk orders to suppliers, so suppliers upstream to see the true demand;
4. Variation. Environment is due to policy and social change in the environment arising from the uncertainty caused by the order needs to amplified. Usually the most important means to cope with high inventory holding, and not the greater uncertainty, higher inventories, but this does not represent the real needs of high inventory;
5. Short game. When demand for some products on the market increases, retailers and distributors to suspect that the goods will be shortages, which causes them to expand the quantity order. But when the cooling demand or shortage after a number of large orders and suddenly disappeared, so that errors in demand forecasting and assessment, resulting bullwhip effect;
6. Imbalance traditional inventory. Marketing generally delivered by the supplier with a supplier of goods, stock still owned supplier of the responsibility, to be sold after the completion of the settlement, but the control product distributor. it cause general preference for vendors to increase the amount of stock control and order, so that increase the demand for order increase, resulting bullwhip effect;
7. Lack collaboration .Because the lack of information exchange and sharing, companies can not understand the real needs of downstream and upstream supply capacity, has more than storing their goods. Beside that, the supply chain can not be achieved on the stock items required and the allocation of transportation, just holding stock high, which can cause the bullwhip effect;
8. Lead. Change growth in demand with an increased lead time, and the longer lead time, orders for changes in demand for larger businesses because of uncertainty about the exact time of delivery, often want to leave some space for the delivery date, which holds a long time, so that step by step in front of the bullwhip effect also causes lengthwise.
information technology can eliminate the bullwhip effect
Overall, information technology is used to eliminate the bullwhip effect, such as in-house use of ERP and APS systems, supply chain management of inter-company SCM system used, the use of Internet / EDI technology, e-commerce, system integration information for achieve integration of various inter- corporate and business information data sharing, application of supply chain collaboration technology enables business supply chain upstream and downstream process integration between companies, working together to do business, can effectively eliminate the bullwhip effect.
For example:
1. SCM systems using joint forecasting, collaborative planning, forecasting and filling CPFR, VMI Vendor Managed Inventory and JIT inventory techniques II, can access real-time right to downstream demand information, order in a timely and accurate way to eliminate the projection and orders not standard mass, etc., causes the bullwhip effect;
2. Internet / EDI, e-commerce and enterprise application integration EAI technology, to achieve timely delivery of business information and business process sharing between upstream and downstream integration and close together, can effectively eliminate the charging rates, environmental variation and lack game, such as bullwhip effect is caused;
3. the use of supply chain collaboration, integration and technology distributors such as DI VIM to reduce the imbalance of supply and efforts to achieve the transfer of share inventory and transfers, so that they no longer need to hold high stocks, the use;
4. APS management system, the Party Logistics 3PL and 4PL logistics technology, through the optimization program and accuracy or to shorten the procurement outsourcing in advance, eliminating the bullwhip effect, and other. Thus, the elimination of bullwhip effect information technology has played an irreplaceable role.
However, every person who advanced system in accordance with the instructions to run, and every advanced technology is also a desire to serve, if not the strategy the right approach, only the advanced technology and systems, can not completely eliminate the bullwhip effect. Therefore, to eliminate bullwhip effect is the most important factor in the industry between upstream and downstream firms to build close partnership, trust only in the supply and demand, profit sharing and risk sharing basis, to open their own business data, share information and business process, and only in the company to achieve the premise of this partnership, the use of information technology and management information system to effectively cope with various factors, completely eliminate bullwhip effect.
Minggu, 19 Desember 2010
CUSTOMER RELATIONSHIP MANAGEMENT AT PT EXCELCOMINDO (XL)
Customer Relationship Management (CRM) is one mean to establish an ongoing relationship between the company and its stakeholders as well as the shareholders. Today many companies are using Customer Relationship Management (CRM) to build relationships with customers. By leveraging the CRM, the company will know what is expected and required their customers so that it will create an emotional bond that is able to create business relationships and open and close two-way communication between them. Thus, customer loyalty can be maintained and not easily switch to other products and brands.
For that, XL Integrated CRM System as one of the company's competitive advantage, which create a strategy in competition among service providers. This system is improving service to customers so that customers will still each to XL. And the benefits gained by XL is superior continues to exist and compete against other operators to attract the hearts of customers through CRM that is applied.
In Indonesia a great player is a telecommunications service company that has a strong network of communication facilities in Indonesia. One example is a large company PT Excelcomindo Pratama.
To realize its vision as the largest cellular operator in the ground water, PT Excelcomindo Pratama Tbk. (XL) puts XL units or Contact Customer Service Management as the backbone to deliver quality service. By continuing to maximize the service units are supported Integrated CRM (Customer Relationship Management) System, the XL at the same time ready to meet application Quality of Service Standards. That action as an increasing number of customers, the XL also continue to improve the quality of services tailored to the needs and mobility of customers, so the need to implement an Integrated CRM System as one of the company's competitive advantage. XL Contact Management provides services to 26 million subscribers through XL Contact Center (for telephone service and electronic correspondence and facsimile) and the XL Center (to service walk-ins or direct requests.)
The focus of the XL Contact Management is to provide information and solutions to customer complaints, in order to achieve customer satisfaction. XL Contact Management is supported by sophisticated software Customer Relationship Manager who ensures consistency of any information provided to customers through all communication channels, either by phone, web, email, facebook, twitter, and other social networks.
XL also provides services based on 3G Video Contact Center enables customers face to face with a Customer Service officer. This service is a service Video Contact Center First in Indonesia. In regard to human resources, XL Contact Center 817 is strengthened by a team of multi-skills to provide a variety of communication solutions. In fact, for specific complaints, such as communication and data related to gadgets, supported by a special team that will help solve problems related to gadgets. One of the communications solutions provided XL is GSM-based corporate telecommunications solutions and Non GSM provided by XL Business Solutions. This solution is very diverse ranging from leased circuit (leased line), broadband, IP (Internet Protocol), Internet HSDPA, BlackBerry, to the provision of GSM-based PABX and phone support for corporate customers. Contact Management is supported by the XL 356 XL Centers are spread across Indonesia and Contact Center XL , XL serving customers for 24 hours and 7 days a week. In an effort to improve customer satisfaction, XL Contact Center has added to the service point in several locations, so has the ability to load balancing and disaster recovery system.
For that, XL Integrated CRM System as one of the company's competitive advantage, which create a strategy in competition among service providers. This system is improving service to customers so that customers will still each to XL. And the benefits gained by XL is superior continues to exist and compete against other operators to attract the hearts of customers through CRM that is applied.
In Indonesia a great player is a telecommunications service company that has a strong network of communication facilities in Indonesia. One example is a large company PT Excelcomindo Pratama.
To realize its vision as the largest cellular operator in the ground water, PT Excelcomindo Pratama Tbk. (XL) puts XL units or Contact Customer Service Management as the backbone to deliver quality service. By continuing to maximize the service units are supported Integrated CRM (Customer Relationship Management) System, the XL at the same time ready to meet application Quality of Service Standards. That action as an increasing number of customers, the XL also continue to improve the quality of services tailored to the needs and mobility of customers, so the need to implement an Integrated CRM System as one of the company's competitive advantage. XL Contact Management provides services to 26 million subscribers through XL Contact Center (for telephone service and electronic correspondence and facsimile) and the XL Center (to service walk-ins or direct requests.)
The focus of the XL Contact Management is to provide information and solutions to customer complaints, in order to achieve customer satisfaction. XL Contact Management is supported by sophisticated software Customer Relationship Manager who ensures consistency of any information provided to customers through all communication channels, either by phone, web, email, facebook, twitter, and other social networks.
XL also provides services based on 3G Video Contact Center enables customers face to face with a Customer Service officer. This service is a service Video Contact Center First in Indonesia. In regard to human resources, XL Contact Center 817 is strengthened by a team of multi-skills to provide a variety of communication solutions. In fact, for specific complaints, such as communication and data related to gadgets, supported by a special team that will help solve problems related to gadgets. One of the communications solutions provided XL is GSM-based corporate telecommunications solutions and Non GSM provided by XL Business Solutions. This solution is very diverse ranging from leased circuit (leased line), broadband, IP (Internet Protocol), Internet HSDPA, BlackBerry, to the provision of GSM-based PABX and phone support for corporate customers. Contact Management is supported by the XL 356 XL Centers are spread across Indonesia and Contact Center XL , XL serving customers for 24 hours and 7 days a week. In an effort to improve customer satisfaction, XL Contact Center has added to the service point in several locations, so has the ability to load balancing and disaster recovery system.
Sabtu, 27 November 2010
REVIEW BAB 4
IT Infrastructure: Hardware and Software
IT infrastructure is composed of five major components:
1. Computer Hardware
Computer hardware consist of technology for computer processing, data storage, input and output. This component includes large mainframes, servers, desktop and laptop computers, and mobile devices for accessing corporate data and the internet.
2. Computer Software
Computer software includes both system software and application software. System software manages the resources and activities of the computer. Application software applies the computer for a specific task for an end user, such as processing an order or generating a mailing list
3. Data Management Technology
Data management software organizes, manages, and processes business data concerned with inventory, customers and vendors.
4. Networking and Telecommunications Technology
Networking and telecommunications technology provides data, voice, and video connectivity to employees, customers, and suppliers.
5. Technology Services
Technology services is the people who run and manage the other infrastructure components, we have just described and to train employees in how to use these technologies for their work.
Computers are categorized as mainframes, midrange computers, PCs, workstations, or supercomputers. Mainframes are the largest computers, midrange computers are servers, PCs are desktop or laptop machines, workstations are desktop machines with powerful mathematical and graphic capabilities, and supercomputers are sophisticated, powerful computers that can perform massive and complex computations rapidly. Computing power can be further increased by creating a computational grid that combines the computing power of all the computers on a network. In the client/server model of computing, computer processing is split between “clients” and “servers” connected via a network. The exact division of task between client server depend on application.
The principal secondary storage technologies are magnetic disc, optical disc, and magnetic tape. Optical CD-ROOM and DVD discs can store vast anmounts of data compactly and some types are rewritable. Storage area networks (SANs) connect multiple storage devices on a separate high-speed network dedicated to storage. The principal input devices area keyboard, computer mice, touch screen, magnetic ink and optical character recognition devices, pen-based instrument, digital scanners, sensors, audio input devices, and radio frequency indetification devices. The principal output devices are display monitors, printers, and output devices audio.
The two major types of software are system software and application software. System software coordinates the various part of the computer system and mediates between application software and computer hardware. Application software is used to develop specific business application.
The system software that manages and controls the activities of the computer is called the operating system. Leading PC and server operating system include Wiindows Vista, Windows 7, Windows server 2008, UNIX, and the macintosh operating system. Linux is a powerful, resilient open source operating system that can run on multiple hardware platforms and is used widely to run web server.
The principal programming languages used in business application software include COBOL, C, C++, and visual basic. Fourth-generation languages are less procedural than conventional programming languages and enable end users to perform many software task that previously required technical specialists. They include popular PC cloud-based desktop productivity tools, such as word processing, spreadsheet, data management, presentation graphics, and web browser software. Java is an operating-system-and hardware-independent programming language that is the leading interactive programming environment for the web. HTML is a page description language for creating Web pages.
Web services are loosely coupled software components based on XML and open web standards that can work with any application software and operating system. They can be used as components of web-based application to link the systems of two different organizations or to link disparate system of a single company.
Increasingly, computing is taking place on a mobile digital platform. Cloud computing provides hardware and software resources as services delivered over the internet. In autonomic computing, computer system have capabilities for automatically configuring and repairing themselves. Open source software is proliferating because it allows user to modify the software at will and use it as a platform for new derivative applications. Mashups and widgets are the building blocks of new software applications and services using the cloud computing model. Software as a services (SaaS) delivers software remotely as an on-demand Web-based service.
Managers and information system specialist need to pay special attention to hardware capacity planning and scalability to ensure that the firm has enough computing power for its current and future need to balance the costs and benefitsof building and maintaining their own hardware and software versus outsourcing or using an on-demand computing model. The total cost of ownership (TCO) of the organization’s technology assets includes not only the orginal cost of computer hardware and software but also costs for hardware and software upgrades, maintenance, technical support, and training, including the costs for managing and maintaining mobile devices. Companies with global operations need to manage software localization.
IT infrastructure is composed of five major components:
1. Computer Hardware
Computer hardware consist of technology for computer processing, data storage, input and output. This component includes large mainframes, servers, desktop and laptop computers, and mobile devices for accessing corporate data and the internet.
2. Computer Software
Computer software includes both system software and application software. System software manages the resources and activities of the computer. Application software applies the computer for a specific task for an end user, such as processing an order or generating a mailing list
3. Data Management Technology
Data management software organizes, manages, and processes business data concerned with inventory, customers and vendors.
4. Networking and Telecommunications Technology
Networking and telecommunications technology provides data, voice, and video connectivity to employees, customers, and suppliers.
5. Technology Services
Technology services is the people who run and manage the other infrastructure components, we have just described and to train employees in how to use these technologies for their work.
Computers are categorized as mainframes, midrange computers, PCs, workstations, or supercomputers. Mainframes are the largest computers, midrange computers are servers, PCs are desktop or laptop machines, workstations are desktop machines with powerful mathematical and graphic capabilities, and supercomputers are sophisticated, powerful computers that can perform massive and complex computations rapidly. Computing power can be further increased by creating a computational grid that combines the computing power of all the computers on a network. In the client/server model of computing, computer processing is split between “clients” and “servers” connected via a network. The exact division of task between client server depend on application.
The principal secondary storage technologies are magnetic disc, optical disc, and magnetic tape. Optical CD-ROOM and DVD discs can store vast anmounts of data compactly and some types are rewritable. Storage area networks (SANs) connect multiple storage devices on a separate high-speed network dedicated to storage. The principal input devices area keyboard, computer mice, touch screen, magnetic ink and optical character recognition devices, pen-based instrument, digital scanners, sensors, audio input devices, and radio frequency indetification devices. The principal output devices are display monitors, printers, and output devices audio.
The two major types of software are system software and application software. System software coordinates the various part of the computer system and mediates between application software and computer hardware. Application software is used to develop specific business application.
The system software that manages and controls the activities of the computer is called the operating system. Leading PC and server operating system include Wiindows Vista, Windows 7, Windows server 2008, UNIX, and the macintosh operating system. Linux is a powerful, resilient open source operating system that can run on multiple hardware platforms and is used widely to run web server.
The principal programming languages used in business application software include COBOL, C, C++, and visual basic. Fourth-generation languages are less procedural than conventional programming languages and enable end users to perform many software task that previously required technical specialists. They include popular PC cloud-based desktop productivity tools, such as word processing, spreadsheet, data management, presentation graphics, and web browser software. Java is an operating-system-and hardware-independent programming language that is the leading interactive programming environment for the web. HTML is a page description language for creating Web pages.
Web services are loosely coupled software components based on XML and open web standards that can work with any application software and operating system. They can be used as components of web-based application to link the systems of two different organizations or to link disparate system of a single company.
Increasingly, computing is taking place on a mobile digital platform. Cloud computing provides hardware and software resources as services delivered over the internet. In autonomic computing, computer system have capabilities for automatically configuring and repairing themselves. Open source software is proliferating because it allows user to modify the software at will and use it as a platform for new derivative applications. Mashups and widgets are the building blocks of new software applications and services using the cloud computing model. Software as a services (SaaS) delivers software remotely as an on-demand Web-based service.
Managers and information system specialist need to pay special attention to hardware capacity planning and scalability to ensure that the firm has enough computing power for its current and future need to balance the costs and benefitsof building and maintaining their own hardware and software versus outsourcing or using an on-demand computing model. The total cost of ownership (TCO) of the organization’s technology assets includes not only the orginal cost of computer hardware and software but also costs for hardware and software upgrades, maintenance, technical support, and training, including the costs for managing and maintaining mobile devices. Companies with global operations need to manage software localization.
Sabtu, 06 November 2010
STRENGTHEN CUSTOMER AND SUPPLIER INTIMACY
STRENGTHEN CUSTOMER AND SUPPLIER INTIMACY
Customer and supplier intimacy strategy use information systems to develop strong ties and loyalty with customers and suppliers. Both of its, customers and suppliers is important to firm.Strengthening customer and supplier intimacy can be an extremely effective strategy in itself. Through making transactions and conditions in general easier and more user friendly for both customers and suppliers, the intimacy of the firm and customer/supplier will increase. This offers great incentive for both customer and supplier to continue doing business with the firm.
Customers control the core of a successful firm if they are essentially denied substitute products or services and have little power. When the power of a customer increases, the ability to retain and control prices decreases.
Suppliers have tremendous market power. If a firm has only one supplier, it has little control over the price, quality and delivery schedule of the goods or services. As the number of suppliers increases so does the control of the firm over the suppliers.
Customer intimacy is a concept from marketing, which describes the ability of a supplier to become accepted and known as the regular partner with its customer. Customer intimacy creates a virtuous circle: the better the supplier knows the customer company with its objectives and difficulties, the better able he is to provide an optimal solution.
Customer intimacy is the largest source of your growth, sustainable competitive advantage, and profit. Everyone in your organization should practice it. Customer-intimate companies bring an entirely fresh perspective. They discover unsuspected problems, detect unrealized potential, and create a dynamic synergy with customers. They often merge their operations with those of their customers. In the integration of their operations, suppliers become more than merely useful
Strengthen Customer and Supplier Intimacy: apply information systems to tighten long-term relationship and create brand loyalty with customers and suppliers, including increasing switching costs.
Example:
In addition, competition becomes fierce owing to imitating strategies and encouraging new competitors to enter into the industry. However, the companies gain opportunities for brand building and loyal customer base creating. For instance, Thai Airways and Emirates increase switching costs for their customers by initiating the collection of airline miles to amplify the number of loyal customers.
The other example is Chrysler (Custom published magazine from customers’ database) and Amazon (Customers’ personal customization by book recommendation based on purchase and website visiting history)
Customer and supplier intimacy strategy use information systems to develop strong ties and loyalty with customers and suppliers. Both of its, customers and suppliers is important to firm.Strengthening customer and supplier intimacy can be an extremely effective strategy in itself. Through making transactions and conditions in general easier and more user friendly for both customers and suppliers, the intimacy of the firm and customer/supplier will increase. This offers great incentive for both customer and supplier to continue doing business with the firm.
Customers control the core of a successful firm if they are essentially denied substitute products or services and have little power. When the power of a customer increases, the ability to retain and control prices decreases.
Suppliers have tremendous market power. If a firm has only one supplier, it has little control over the price, quality and delivery schedule of the goods or services. As the number of suppliers increases so does the control of the firm over the suppliers.
Customer intimacy is a concept from marketing, which describes the ability of a supplier to become accepted and known as the regular partner with its customer. Customer intimacy creates a virtuous circle: the better the supplier knows the customer company with its objectives and difficulties, the better able he is to provide an optimal solution.
Customer intimacy is the largest source of your growth, sustainable competitive advantage, and profit. Everyone in your organization should practice it. Customer-intimate companies bring an entirely fresh perspective. They discover unsuspected problems, detect unrealized potential, and create a dynamic synergy with customers. They often merge their operations with those of their customers. In the integration of their operations, suppliers become more than merely useful
Strengthen Customer and Supplier Intimacy: apply information systems to tighten long-term relationship and create brand loyalty with customers and suppliers, including increasing switching costs.
Example:
In addition, competition becomes fierce owing to imitating strategies and encouraging new competitors to enter into the industry. However, the companies gain opportunities for brand building and loyal customer base creating. For instance, Thai Airways and Emirates increase switching costs for their customers by initiating the collection of airline miles to amplify the number of loyal customers.
The other example is Chrysler (Custom published magazine from customers’ database) and Amazon (Customers’ personal customization by book recommendation based on purchase and website visiting history)
Sabtu, 30 Oktober 2010
E-government in Badan Pendidikan dan Pelatihan Keuangan (BPPK/ IRB)
Electronic Government, we called the e-Government is an electronic-based governance (the field of information and communication technology) to improve services and government performance in relation to society, business community and other concerned groups in order to realize good governance (good governance).
Development of e-government is an effort to develop electronic-based organization of governance in order to improve the quality of public services effectively and efficiently. With the development of e-Government is restructuring the management system and process of government work environment by optimizing the use of information technology.
In the development of e-Government, needs to be based by 4 major infrastructure, namely:
1. Superstructure, which contains, among other leadership, aspects of awareness of the benefits of e-Government, human resources, and regulations related to the development of e-Government.
2. Network infrastructure, contains, among other network topologies, and protocols of communication and technology and security;
3. Information infrastructure that includes, among others, data structures and data formats, methods of sharing data (data sharing) and system security;
4. Application infrastructure, which includes back office applications, application interface (interface) and public service applications.
In order to implement e-Government effectively and efficiently, it can take several steps as follows:
1. Empowering human resources in the IRB towards e-government through socialization / internalization of digital culture, education and training in the use of ICT, strengthening the commitment and integrity through an e-leadership, supported by all IRB personnel, and preparation of policies and regulations that support the implementation of e-government;
2. Revitalize the role of ICT in stages in business processes IRB until the rank as a partner with the description as follows:
3. Reengineer the business processes (Business Process Reengineering) IRB to harmonize and simplify business processes with optimal use of ICTs;
4. Strengthening information and communication technology infrastructure for all units within the IRB both at central and regional levels;
5. Build IRB as a leading center of knowledge management for the financial departments and agencies outside the department of finance and the general public (Knowledge Management Center of excellence);
6. Increase cooperation with government units outside the IRB to go to a connected government;
IRB readiness condition can be seen from the three main aspects in the development of e-government which include:
1. Aspects of Information Systems
• Development of Information Systems ICT Blueprint IRB. IRB is working on a blueprint (Blue Print) ICT IRB for the period 2009 to 2014. This blueprint will be used as a basis for investment planning and implementation of information systems at the IRB for a period of five years in the future;
• Development of an Internet Portal. IRB as IRB information window to the outside world (Government to Government and Government to Business)
• Development of the Intranet Portal. IRB is pioneering the development of an intranet as a place for IRB services to internal staff (Government to employee).
• Development of Education and Training Management Information System (MIS Training).
• Development SIMPEG. Applications that manage human resources IRB is being built this year. This application will be integrated with applications developed by SIMPEG MoF Secretariat General of Ministry of Finance Bureau of Human Resources.
• Monitoring Applications Development. Monitoring applications that have been developed at this time include:
• Development of a paperless office support applications.
• Utilization of communication through the mobile channel (SMS Broadcast / SMS Gateway). Collaboration and coordination will be easier because of the presence of wireless communication technologies such as mobile phones have become the primary requirement.
FOUR PILLAR MANAGEMENT INFORMATION SYSTEM IRB
The four pillars of management information systems strongly support the paperless environment jobs IRB, where the three pillars are in a position on going, that is, the SIM training, finance and personnel, while the Office Administration System (SAP), although it has used an intranet, is still not running as expected. Therefore, to accelerate the process of this SAP program needed a paperless office / job with a tiered scale.
The following is a brief explanation along with a screenshot application that has been used in the IRB:
• Application Monitoring Physical Infrastructure Procurement
Procurement Monitoring Applications Prasik built to know and to oversee the procurement process in each unit on the Board of Education and Training Finance. This is to accelerate the delivery of management information to the authorities about the extent to which the implementation of procurement already was committed.
In this application we Package Input menu to include information on procurement and Update Package to add or modify information you have entered previously.
• Application Monitoring Attendance
Attendance monitoring application is a tool to view employee attendance data. This is the background for the emergence of these applications is the desire of individual employees can see for themselves the attendance presence quickly so that employees can submit the relevant certificate or letter of assignment to the admin attendance / PIC prior to 25 to explain his absence. Simultaneously, the leadership can monitor employee absences presence in his work unit. Application monitoring attendance is still being developed in accordance with the needs of the parties concerned.
• SIM Application Training
This application was developed to facilitate the administration made during the planning, execution, completion of a training program organized by the units in the Board of Education and Training Finance. This application has been combining training management, management training participants, and teachers to facilitate the implementation of management training and supervision can be done quickly.
• Applications Supernik IRB
In order to implement e-government and a paperless office in the IRB and to support the ease of working in an office mail delivery, fast and easy method is developed Application Letter Office Electronic IRB (Supernik IRB). In order to simplify the operation of this application was composed tutorial Supernik IRB application. This application provides facilities Send Mail, Incoming Mail and Outgoing Mail.
• Actual Budget IRB Application
This application is provided to supervise the implementation of the budget in the current year that have been carried out by the IRB. This application provides information on the extent to which the budget each work unit have to absorb the budget.
• Application Training Calendar
Providing online and realtime information is very necessary to accelerate the policy-making to a step that requires completion of which is limited by time. Education and Training Board of Finance as the education and training in the Ministry of Finance shall provide direct information to users about the planning, implementation, change and completion of training time. Thus it takes an online application so that users can access easily and quickly. So that the user can also do the planning and implementation issues related directly to the existing training program.
2. Aspects of Information Technology Infrastructure
• Network intranet / internet IRB MoF. Intranet has been built in the center and the regions with the help of Pusintek;
• Development of ICT Infrastructure Blueprint IRB. IRB is working on a blueprint (Blue Print) ICT IRB for the period 2009 to 2014. This blueprint will be used as a basis for planning in infrastructure investment in the IRB for a period of five years in the future;
3. Aspects of Information Management / Information Technology
• Development Blueprint Information Management / Information Technology IRB. IRB is working on a blueprint (Blue Print) ICT IRB for the period 2009 to 2014. This blueprint will be used as a basis for investment planning and implementation of information management / information technology at the IRB for a period of five years in the future;
• Development of IT human resources sustainable. Career development for employees who have an interest in IT has been accommodated by the institution computer functional lines.
• Cascading Key Performance Indicators. Preparation of key performance indicators will be the trigger acceleration goes by structuring business processes. Cascading IKU has been the basis for building commitment to top-level management (change sponsors) through a contract of employment, especially in the field of IT.
Development of e-government is an effort to develop electronic-based organization of governance in order to improve the quality of public services effectively and efficiently. With the development of e-Government is restructuring the management system and process of government work environment by optimizing the use of information technology.
In the development of e-Government, needs to be based by 4 major infrastructure, namely:
1. Superstructure, which contains, among other leadership, aspects of awareness of the benefits of e-Government, human resources, and regulations related to the development of e-Government.
2. Network infrastructure, contains, among other network topologies, and protocols of communication and technology and security;
3. Information infrastructure that includes, among others, data structures and data formats, methods of sharing data (data sharing) and system security;
4. Application infrastructure, which includes back office applications, application interface (interface) and public service applications.
In order to implement e-Government effectively and efficiently, it can take several steps as follows:
1. Empowering human resources in the IRB towards e-government through socialization / internalization of digital culture, education and training in the use of ICT, strengthening the commitment and integrity through an e-leadership, supported by all IRB personnel, and preparation of policies and regulations that support the implementation of e-government;
2. Revitalize the role of ICT in stages in business processes IRB until the rank as a partner with the description as follows:
3. Reengineer the business processes (Business Process Reengineering) IRB to harmonize and simplify business processes with optimal use of ICTs;
4. Strengthening information and communication technology infrastructure for all units within the IRB both at central and regional levels;
5. Build IRB as a leading center of knowledge management for the financial departments and agencies outside the department of finance and the general public (Knowledge Management Center of excellence);
6. Increase cooperation with government units outside the IRB to go to a connected government;
IRB readiness condition can be seen from the three main aspects in the development of e-government which include:
1. Aspects of Information Systems
• Development of Information Systems ICT Blueprint IRB. IRB is working on a blueprint (Blue Print) ICT IRB for the period 2009 to 2014. This blueprint will be used as a basis for investment planning and implementation of information systems at the IRB for a period of five years in the future;
• Development of an Internet Portal. IRB as IRB information window to the outside world (Government to Government and Government to Business)
• Development of the Intranet Portal. IRB is pioneering the development of an intranet as a place for IRB services to internal staff (Government to employee).
• Development of Education and Training Management Information System (MIS Training).
• Development SIMPEG. Applications that manage human resources IRB is being built this year. This application will be integrated with applications developed by SIMPEG MoF Secretariat General of Ministry of Finance Bureau of Human Resources.
• Monitoring Applications Development. Monitoring applications that have been developed at this time include:
• Development of a paperless office support applications.
• Utilization of communication through the mobile channel (SMS Broadcast / SMS Gateway). Collaboration and coordination will be easier because of the presence of wireless communication technologies such as mobile phones have become the primary requirement.
FOUR PILLAR MANAGEMENT INFORMATION SYSTEM IRB
The four pillars of management information systems strongly support the paperless environment jobs IRB, where the three pillars are in a position on going, that is, the SIM training, finance and personnel, while the Office Administration System (SAP), although it has used an intranet, is still not running as expected. Therefore, to accelerate the process of this SAP program needed a paperless office / job with a tiered scale.
The following is a brief explanation along with a screenshot application that has been used in the IRB:
• Application Monitoring Physical Infrastructure Procurement
Procurement Monitoring Applications Prasik built to know and to oversee the procurement process in each unit on the Board of Education and Training Finance. This is to accelerate the delivery of management information to the authorities about the extent to which the implementation of procurement already was committed.
In this application we Package Input menu to include information on procurement and Update Package to add or modify information you have entered previously.
• Application Monitoring Attendance
Attendance monitoring application is a tool to view employee attendance data. This is the background for the emergence of these applications is the desire of individual employees can see for themselves the attendance presence quickly so that employees can submit the relevant certificate or letter of assignment to the admin attendance / PIC prior to 25 to explain his absence. Simultaneously, the leadership can monitor employee absences presence in his work unit. Application monitoring attendance is still being developed in accordance with the needs of the parties concerned.
• SIM Application Training
This application was developed to facilitate the administration made during the planning, execution, completion of a training program organized by the units in the Board of Education and Training Finance. This application has been combining training management, management training participants, and teachers to facilitate the implementation of management training and supervision can be done quickly.
• Applications Supernik IRB
In order to implement e-government and a paperless office in the IRB and to support the ease of working in an office mail delivery, fast and easy method is developed Application Letter Office Electronic IRB (Supernik IRB). In order to simplify the operation of this application was composed tutorial Supernik IRB application. This application provides facilities Send Mail, Incoming Mail and Outgoing Mail.
• Actual Budget IRB Application
This application is provided to supervise the implementation of the budget in the current year that have been carried out by the IRB. This application provides information on the extent to which the budget each work unit have to absorb the budget.
• Application Training Calendar
Providing online and realtime information is very necessary to accelerate the policy-making to a step that requires completion of which is limited by time. Education and Training Board of Finance as the education and training in the Ministry of Finance shall provide direct information to users about the planning, implementation, change and completion of training time. Thus it takes an online application so that users can access easily and quickly. So that the user can also do the planning and implementation issues related directly to the existing training program.
2. Aspects of Information Technology Infrastructure
• Network intranet / internet IRB MoF. Intranet has been built in the center and the regions with the help of Pusintek;
• Development of ICT Infrastructure Blueprint IRB. IRB is working on a blueprint (Blue Print) ICT IRB for the period 2009 to 2014. This blueprint will be used as a basis for planning in infrastructure investment in the IRB for a period of five years in the future;
3. Aspects of Information Management / Information Technology
• Development Blueprint Information Management / Information Technology IRB. IRB is working on a blueprint (Blue Print) ICT IRB for the period 2009 to 2014. This blueprint will be used as a basis for investment planning and implementation of information management / information technology at the IRB for a period of five years in the future;
• Development of IT human resources sustainable. Career development for employees who have an interest in IT has been accommodated by the institution computer functional lines.
• Cascading Key Performance Indicators. Preparation of key performance indicators will be the trigger acceleration goes by structuring business processes. Cascading IKU has been the basis for building commitment to top-level management (change sponsors) through a contract of employment, especially in the field of IT.
The Way To Booking Air Asia Ticket
With the development of technology, now we can booking the ticket using internet. Actually, I never book the ticket from internet. But now, I try to booking the ticket and I want to tell the way to booking ticket via internet using Air Asia Flight.
First, we must to open Air Asia website at www.airasia.com , and then we need to select our Departing & Arriving cities/country in flight box. And input the destination where we are going to fly, from the airport of departure and in airport where we will land, equipped with flight dates and number of passengers. We also can book tickets for the 2 way is to go and go home.
Second, we can see the flight schedule, there is some schedule in one day and the price of the ticket. And we can choose the flight that we want. Available flights will be displayed with the fare & travel time. Select our prefer flight & time on the left hand side of the table by clicking on the flight number. If we have registered as a member, enter our User ID & Password to speed up our purchase process.
Third, we must to fill in our Contact details, If we click on the checkbox "Retain details for my next visit", the system will create a "cookie" to store our Contact Information, so we will not need to enter it again the next time we book. If we want to register as an Air Asia member to enjoy greater convenience and benefit, we can manage all our bookings from one place, have our details automatically saved and enjoy member savings as an Air Asia member. Next, enter our Personal Details [name as it appears in your Identity Card or Passport] in the corresponding text boxes. Then fill in the passport details & select services to be included in our itinerary. For booking more than one person, continue to fill in the rest of our guest details by clicking on the name of the guest on the left hand side of the table. To choose our seat, select "Pick A Seat". Then, Select our seat by clicking on it. Continue selecting seats for your travel party by clicking on the name of the guest on the left hand panel.
Fourth, If we would like to purchase Air Asia Go Insure Travel Protection, click ''OK'' to proceed. If you understand, accept & agree with the Declarations & Authorisations of the Insurance Application & the Terms & Conditions of the policy, click on the checkbox to continue. f you do not wish to purchase Air Asia Go Insure Travel Protection, click "Cancel" on the right panel. We have almost completed the booking process. Please verify the total price of our flight. And then we select our payment method, we can use Credit card, direct debit, or E-gift Voucher.
Fifth, once the payment has been processed, our Flight Itinerary will be displayed on the screen and sent to our email. For check-in, please provide the Booking Number on the Flight Itinerary with our Identity Card or Passport to receive the boarding pass for your flight .To amend your itinerary or pre-book extra services, please go to ''Manage my booking''
So this the step to booking ticket at airasia that I can tell to you….
First, we must to open Air Asia website at www.airasia.com , and then we need to select our Departing & Arriving cities/country in flight box. And input the destination where we are going to fly, from the airport of departure and in airport where we will land, equipped with flight dates and number of passengers. We also can book tickets for the 2 way is to go and go home.
Second, we can see the flight schedule, there is some schedule in one day and the price of the ticket. And we can choose the flight that we want. Available flights will be displayed with the fare & travel time. Select our prefer flight & time on the left hand side of the table by clicking on the flight number. If we have registered as a member, enter our User ID & Password to speed up our purchase process.
Third, we must to fill in our Contact details, If we click on the checkbox "Retain details for my next visit", the system will create a "cookie" to store our Contact Information, so we will not need to enter it again the next time we book. If we want to register as an Air Asia member to enjoy greater convenience and benefit, we can manage all our bookings from one place, have our details automatically saved and enjoy member savings as an Air Asia member. Next, enter our Personal Details [name as it appears in your Identity Card or Passport] in the corresponding text boxes. Then fill in the passport details & select services to be included in our itinerary. For booking more than one person, continue to fill in the rest of our guest details by clicking on the name of the guest on the left hand side of the table. To choose our seat, select "Pick A Seat". Then, Select our seat by clicking on it. Continue selecting seats for your travel party by clicking on the name of the guest on the left hand panel.
Fourth, If we would like to purchase Air Asia Go Insure Travel Protection, click ''OK'' to proceed. If you understand, accept & agree with the Declarations & Authorisations of the Insurance Application & the Terms & Conditions of the policy, click on the checkbox to continue. f you do not wish to purchase Air Asia Go Insure Travel Protection, click "Cancel" on the right panel. We have almost completed the booking process. Please verify the total price of our flight. And then we select our payment method, we can use Credit card, direct debit, or E-gift Voucher.
Fifth, once the payment has been processed, our Flight Itinerary will be displayed on the screen and sent to our email. For check-in, please provide the Booking Number on the Flight Itinerary with our Identity Card or Passport to receive the boarding pass for your flight .To amend your itinerary or pre-book extra services, please go to ''Manage my booking''
So this the step to booking ticket at airasia that I can tell to you….
Langganan:
Postingan (Atom)